Focus on your customer
“Imagine you are the best partner your customer may wish for!"
Selling does not exist, it is all about helping customers buy! This means fulfilling customer needs is crucial. You will learn how to do that. By asking the right questions, by listening closely and to use the language that entices your customer to do business with you. We offer the right combination of psychological insights and commercial skills.
We work on the following topics.
• Succesfully getting new business
• Preparing your sales talks
• Exploring customer needs and motives
• Powerful pitching
• Dealing with difficult behaviour
• Closing the deal
What is our focus?
Every need and challenge is different of course, we understand that. But whatever the approach is, we always go for a result in which you say: this feels very good!
• You are able sell by focusing on your customer
• You are able to ask high gain questions
• You master the most important skills to help customers buy
• You use your people skills and psychological insights
• You effectively deal with hesitation, objections and complaints
• You know about the most important negotiating skills
• You are a succesful sales person
How we work
We believe you can do it, even if you have never done it before. We stimulate you to experiment and try different scenarios. We take trust and safety very serious at Senaro, we always make a contract about that.
Every question gives a unique approach. Together we decide what is really necessary. No training or coaching program is the same, because the stories of learners are different and the organisational needs are different.
Our programs are practical and based on learning by doing, with own cases and practical examples so learners may recognise them. We always create movement that lasts because we put a lot of effort in realising intentions.
All of our programs are available in group setting and individual setting. In Dutch or English, face-to-face or online.